At Blanco, we attach the utmost importance to your privacy and the protection of your personal data. This policy explains what information we collect when you visit our online store or place an order for our products, how we use it, and the choices available to you. By using our website, you agree to the practices described below.

1. Information We Collect

We only collect what we need to provide you with the best service and care:

• Details you provide to us: Your name, phone number, email address, and delivery address when placing an order, requesting a consultation, or contacting us.
• Order information: The products you purchase, order details, and purchase history.
• Payment details: Handled securely through our certified payment and delivery partners — we do not store full credit card details on our servers.
• Usage data: Basic technical information such as browser type, device, and pages visited, which we collect via cookies to improve your experience in the store.

2. How We Use Your Information

• To process, prepare, and deliver your skincare product orders.
• To customize product recommendations and suggest the appropriate routine for your skin.
• To communicate with you regarding order status, exclusive offers, or to respond to your inquiries.
• To develop our products, and improve website performance and the overall quality of our service.
• To comply with legal and accounting requirements.

3. Cookies

Our website uses cookies to keep your shopping cart functioning, save your preferences, and understand how visitors interact with the store. You can disable cookies from your browser settings, but some site features may not work as smoothly.

4. Sharing Your Information

We never sell your personal data. We only share it when absolutely necessary with:

• Shipping and delivery companies, to ensure your order reaches your doorstep.
• Electronic payment gateways, to complete your financial transactions securely.
• Competent authorities, only when required by law.

5. Data Security

We take appropriate technical and organizational measures to protect your information from loss, misuse, or unauthorized access. Although no electronic system is 100% secure, we constantly work to protect and secure your data.

6. Data Retention

We retain your information only for the period necessary to fulfill your requests, provide support services, and comply with legal requirements. After that, it is securely deleted or encrypted.

7. Your Rights

You have the right at any time to request access to your personal data, correct it, delete it, or request to stop receiving marketing messages from us. All you have to do is contact us using the details provided below.

8. External Links

Our website may contain links to other websites that are not under our control. We are not responsible for the privacy practices of those websites, and we advise you to read the privacy policy of each.

9. Children’s Privacy

Our website is intended for adults, and we do not knowingly collect any personal information from children under the age of 18.

10. Changes to This Policy

We may update our privacy policy from time to time. Any changes will be posted on this page with an updated “last updated” date at the top of the page.